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Webmail Tutorial

1. Introduction
2. Reading Mail
3. Sending Mail
4. Saving Drafts
5. Address Book
6. Organizing Messages
7. Searching
8. Options

Frequently Asked Questions

Webmail Tutorial - Sending Messages

There are a few different ways to send an email through webmail. You can compose a new message, or you could reply to or forward a message you have received. We'll start with composing a new messaged by clicking Compose on the list of menus at the top of the screen. You will see the following fields:
  • To: Enter the email address of the person or persons you are sending a message to. You must enter at least one email address. If you enter multiple addresses, separate them with commas. Don't worry if the entire address is not displayed. The field is a fixed length, but everything you put in it will be used.
  • Cc: stands for Carbon Copy. If you want to send someone else a copy of the message you'll enter their email address in the Cc.
  • Bcc: stands for Blind Carbon Copy. Use this to send someone a copy of the email without the recipients in the To: or Cc: fields knowing it.
    Not sure when to use To: Cc: or Bcc:? Think of it in the same way a memo is laid out. You can have as many people as you like in each of the fields. Only the people to whom the message has direct impact would be in the To: field, while recipients to whom this is possibly only informative would be in the Cc: or Bcc: fields. But don't worry, if you're not sure, it won't cause problems if you just put all the addresses in the To field.
  • Subject – Give your message a relevant heading.
  • Priority – If the message you are sending is urgent or extremely important, you may want to change the priority to High.
  • Receipt – If one or both of these two check boxes are checked, you will get notification that the message was delivered or even read. Please keep in mind that not all email clients or email servers support these features. Plus, for privacy, recipients will have the option to decline sending the receipt back to you.
  • Signature – Clicking this button will add your text signature to the end of the message. You must setup the signature in the Options for this to work. More information about signatures will be covered in the Options section later on.

Two other ways of composing new messages to send, are Replying and Forwarding messages that were sent to you. Forwarding a message sends a copy of the message to whomever you choose. Replying to a message sends an email back to the original sender.

To forward an email message, open the message you would like to forward, and click the Forward link. A Compose page opens with the text of the email in the message body section just after an "--Original Message--" tag. The original subject is entered and appended with FWD:. All you need to do now is add the addresses you would like to send to by either typing them in or using the Address Book. You can add comments into the text already in the body of the message, and you can even add attachments. If you forward a message with an attachment, the attachment will be included in your new message unless you remove it.

To reply to an email message, open the email message and click Reply or Reply All. A Compose page will open with the sender of the original email already in the To field. If you clicked Reply All, all of the email addresses listed in the header of the original message will be listed as well. Re: is appended to the original subject line of the message. Similar to forwarding a message, the text of the original message is quoted in the text box. This time, the ">" symbol is placed in front of the original text. You may note that some original text does not have the ">" symbol. This is due to line wrapping and may be unavoidable. Add your comments to the text of the message, and you're ready to send. You can add additional addresses to the To, Cc, or Bcc, and you can also add attachments. If you reply to a message with an attachment, it will not be included in the reply message.

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