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Changing from Dialup to DSL

Problem: Your computer still tries to connect via dialup modem when you open Internet software like your web browser or your email client.

Operating Systems: Windows XP, 2000, ME, 98, & NT

If you have recently switched from dialup to DSL, your Internet applications may be set to automatically dial a connection, even if your DSL is active. Many programs use the default Internet Explorer connection settings (Even if you are using Netscape or another web browser). If your application is not listed, check the Internet Explorer settings first. If this does not resolve the problem, consult the application's Help file for more information.

Web Browsers	Email Clients
Internet Explorer 5 & 6 Internet Explorer 4	Outlook Express 5 & 6 Outlook Express 4

Internet Explorer 5 & 6

If you use WinPoET for your DSL connection:

1. Open the Control Panel.
2. Double-click the Internet (or Internet Options) icon.
3. Click the Connection tab.
4. Select the Stargate PPPoE connection and select "Always dial my default connection."
5. Click the Settings button. These options should be unchecked.
6. Enter your PPPoE DSL username and password.
7. Click OK, then OK again.

If your connection does not use WinPoET software:

1. Open the Control Panel.
2. Double-click the Internet (or Internet Options) icon.
3. Click the Connection tab.
4. Select the option "Never dial a connection."
5. Click the LAN Settings button. These options should be unchecked.
6. Click OK, then OK again.

Internet Explorer 4

1. Open Internet Explorer.
2. Click the View menu and select Internet Options.
3. Click the Connection tab.
4. Select Connect to the Internet using a Local Area Network.
5. Click OK.

Outlook Express 5 & 6

1. Open Outlook Express.
2. Click the Tools menu and select Accounts.
3. Click the Mail tab, highlight your email account, and click the Properties button.
4. Click the Connection tab.
5. Uncheck Always connect to this account using:.
6. Click OK and close the Internet Accounts window.

   Outlook Express will now share the same connection settings as Internet Explorer.

Outlook Express 4

1. Open Outlook Express.
2. Click the Tools menu and select Accounts.
3. Click the Mail tab, highlight your email account, and click the Properties button.
4. Click the Connection tab and select Connect to the Internet using a local area network (LAN).
5. Click OK and close the Internet Accounts window.
6. Click the Tools menu and select Options.
7. Click the Dialup tab and select Do not dial a connection.
8. Click OK.

 

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