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Mailman Mail List Service Frequently Asked Questions

1. What is the Mailman mail list service?
   
2. Do I need Mailman to send a message to one hundred (100) or fewer recipients?
   
3. How do I purchase the Mailman mail list service?
   
4. How do I administer Mailman mail lists?
   
5. How do subscribers access my Mailman mail list?
   
6. How can I prevent email sent using the Mailman mail list from being filtered by spam filters?
   
7. Can I configure the Mailman mail list to put addresses in the To: or Cc: fields?
   
   

1. What is the mail list service?
   
   Expedient's electronic mail list service provides customers with a means of managing email lists. An email message sent to the email address of the list is distributed to the all the mail list subscribers, affording a highly efficient means of disseminating information to a large number of people or conducting long-distance discussions. Unlike a shared e-mail distribution list or global address book, Mailman mail list is available to anyone who is able to send email and provides administrators with a number of options not available in an e-mail client and a greater degree of control.

   Mailman, widely used by Universities, is the most common mail list service provided by Expedient. Mailman has a user-friendly, web-based administration interface, providing list owners with an easy way to create and modify lists. Adding and removing subscribers can be done quickly, without having to know specific commands. [Note: Mailman also accepts commands in email messages]. Additionally, Mailman's web-based interface allows list subscribers to easily modify their list subscriptions and preferences.

   For general information about mailing lists see:

   • Brief Guide to Mailing Lists
   • Distribution Lists versus Mail Lists
   
   
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2. Do I need Mailman to send a message to one hundred (100) or fewer recipients?
   
   Sending a mass mailer to < 100 recipients does not require Mailman. Although you can send a message to > 100 recipients by sending to blocks of 100 recipients, Mailman offers a far more efficient method of mass mailing, having features that helps you to manage and organize your mail list and mailers.
   
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3. How do I purchase the mail list service?
   
   To purchase the mail list service, contact our business sales department using our contact us form or speak to your business sales representative.

   To set up a mail list for your Expedient account, the following information is required:

   1. Your Expedient email address.
   2. A name for the mail list. Select a name that describes the group that will use the list. A list name should consist of letters, numbers and hyphens. Underscores may also be used, but do not always appear well in World Wide Web links.
   
   
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4. How do I administer Mailman mail lists?
   
   

   Cookies Note: When working with your list, you must have cookies enabled in your web browser or the admin page may not work properly.

   Administering your mail list via the web

   You access the list administration web site for your mail list by logging on to http://lists01.stargate.net/mailman/admin/list_name, where list_name is the name of your mail list. To log on, type the password for your list into the List Administrator Password: field and click Let me in....

   You may also go to http://lists01.stargate.net/mailman/admin and select your Mailman Mail List from the list of Administrator Links.

   Saving Changes: On each page where you make a change, you must click the Submit Your Changes button at the bottom of the page to save the selected changes. If you do not click the "Submit Your Changes" button, your changes will not be applied.

   After selecting and saving all changes, click Logout on your list administration page and then close your browser.

   Security Note: Logging out and closing your browser eliminates the possibility that others could gain access to your mail list and make changes to the configuration/membership.

   Below are a number of websites that describe how to use the Mailman mail list service. These pages provide detailed information for mail list administrators, moderators and subscribers.

   • Mailman, the GNU Mailing List Manager (Vendor's site)
   • Mailman, the GNU Mailing List Manager Mailman-Users mailing list
   • GNU Mailman List Management Guide v 2.0 and Manager's Guide (PDF)
   • Mailman Frequently Asked Questions
   • Mailman Quick Reference Guide
   • Mailman End-User Guide
   • Mailman FAQ (Python.org)
   • Mailman: User Guide for List Subscribers (Aurora University Information Services)(PDF file)
   • Mailman List Management Guide (Aurora University Information Services)
   • Mailman List Manager's Quick Reference Card (Aurora University Information Services)

   Sending Commands via Email

   To send Mailman email commands, the address will be: list-name-request@lists01.stargate.net, where list-name is the name of your mailing list.

   Send the command in either the subject line of the message or in the body of a message that is in plain text format. Note that rich or styled text messages result in errors; Mailman cannot interpret commands with extra HTML code used in rich or styled text, used to create the styles and formatting in those message types.

   Type the command help to get a listing of all available commands that can be sent by email.
   
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5. How do subscribers access my Mailman mail list?
   
   Users can access your Mailman mail list by going to http://lists01.stargate.net/mailman/listinfo/list_name, where list_name is the name of the mail list you provided Expedient when purchasing the list. See the links listed above under How do I administer Mailman mail lists?" for more information.
   
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6. How can I prevent email sent using the mail list from being filtered by spam filters?
   
   The mail sent using the mail list should not be filtered if the body of the message contains careful wording and links and you use a legitimate name as the "From:" email address.
   
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7. Can I configure the mail list to put addresses in the To: or Cc: fields?
   
   The mail list does not put email addresses in the To: or Cc: fields.
   
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