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myStargate: Multiple Email

You may therefore create a new Identity in Outlook Express or a new Profile in Netscape but remember that the diagnostic repair tools will NOT repair any settings that are changed. You must troubleshoot any email accounts created in this way by going to the email program since the account is not configured using myStargate.

You can use myStargate to create a new profile that will, by default, create a new mailbox. In this case, myStargate will know about the mailboxes and will be able to diagnose any issues related to mail configuration for the additional mailboxes. These steps are below.

Windows

To configure a new e-mail box in Windows, create a new profile using the myStargate setup wizard:

1. Close any currently open myStargate Dashboards (profiles).
2. Double-click My Computer.
3. Double-click Internet Connections folder.
4. Double-click Make New Connection icon.
5. Select "Create New Configuration." Click OK.
6. The "Welcome to…" screen appears. "Select Setup for existing Account" if applicable. Click Next.
7. The Connection Name will already be entered. However the Connection Name will need to be edited. You can enter your username, for example, or simply add a number the end of the default Connection Name. Click Next.
8. Enter your name in the Your Name box. If you wish, you can also enter your organization or company in the Organization box. Click Next.
9. You may need to enter a username and password now and click Next.
10. Type an Email-ID and password andclick Next.
11. Select the modem and click Next.
12. The area code should already be entered. If not, you must enter the area code in the Area Code box. Click Next.
13. Enter the code to disable Call Waiting if you have this service. Click Next.
14. Click Finish on last panel.

Macintosh

To configure a new e-mail box in Mac, you will duplicate the current configuration set, and then edit the duplicate set to create a second mail box.

This is a four step process whereby you must first setup to be in "Advanced" mode, duplicate the current configuration, activate the duplicate configuration, and then edit the profile properties to change the info.

To see if you are in "Advanced" mode, click on the "Manage" Menu. If the "Edit Active Set" item is not available, set the preferences into advanced mode.

To set the product into advanced mode:

1. In the "Edit" menu, click "Preferences.”
2. In the lower left, there are two radio buttons - basic and advanced - select the "Advanced" radio button.
3. Click save and exit. This will enable additional menus in the Diagnostics and Manage menus.

To duplicate the current configuration:

1. In the "Manage" menu, select "Configuration Sets". The configuration set manager will appear.
2. Select the profile to duplicate in the list of configurations.
3. Click the "Duplicate" button.
4. Enter a name for the duplicated configuration set.
5. Click save when finished.

To activate the new (duplicate) configuration:

1. In the main window, in the "Configuration" section, there is popup below the words "Configuration". Select the popup and select the new configuration. The new configuration will be activated.

To Edit the AccountID and Password:

1. In the "Manage" menu, select "Edit Active Set". The configuration properties will appear.
2. Select the "E-mail" tab.
3. In the "E-mail" panel, edit the EmailID and Password in the settings for the new mail account.
4. Click Save.

 

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