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Receiving Multiple Messages

If you seem to get the same messages over and over again, it's possible that you may have a large email message on the server.

You can use Expedient's Webmail to check the messages that are waiting on the server. Click here for instructions to how to use Webmail. If there is a message with a large attachment waiting on the server, you can choose to read it in webmail, then delete it, or you can try to download it again with your regular mail program. If you choose to try to download with your regular mail program, be sure you don't cancel the connection.

Verify the option "delete retrieved mail" is enabled in your software. If that fails you may have a corrupt message your software can not delete. Login to Webmail to view your mailbox and to delete the message manually.

 
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