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Click here to download Internet software and DSL user guides.

Stargate Minimum System Requirements and Supported Software

Note: Setting up any type of Internet connection on a Windows or Macintosh computer may require the original Operating System CD or Operating system source files on disk.

Minimum System Requirements for Internet Connections

Using myStargate Connection Software? Click here for System Requirements and Supported Software.

Windows Macintosh
Windows 98/98SE/ME/XP/2000(SP1)
32 MB RAM
250 MB available hard disk space
28.8 bps modem or faster * [Dialup only]
CD-ROM drive * [Required for DSL]
10-BaseT Ethernet Network Card * [Required for DSL]
Macintosh OS 8.6 or higher
32 MB RAM
100 MB available hard disk space
28.8 modem or faster * [Dialup only]
CD-ROM drive * [Required for DSL]
10-BaseT Ethernet Network Card * [Required for DSL]

Supported Software

Email & News Web Browsers
  • Apple OSX Mail
  • Eudora Light 4 and higher
  • MS Entourage
  • MS Outlook Express 5 and higher
  • MS Outlook 98 and higher
  • Netscape Messenger 4.7 and higher
  • Stargate Webmail
  • Microsoft Internet Explorer 5.x or higher
  • Netscape Navigator 4.7 or higher
  • Opera 5 or higher
  • Mozilla 1.0.2 or higher


Note: Stargate does not provide technical support for "legacy" operating systems such as Windows 3.1, Windows 95, NT4(SP6), Macintosh 7.x-8 or Linux/Unix, Palm, PocketPC or Game Systems except for configuration information needed to connect and use Stargate services such as email. We do not provide technical assistance for beta software, chat software, game software or third party software.


Supported Routers and Adapters for Home Networking

Please note that Stargate does not sell the hardware for the Home Networking service. Customers must purchase a router and enough network adapters for the configuration. Up to 4 computers are supported on a Pay per Incident basis.

Support is provided daily from 7:00am - midnight. Stargate's official support encompasses the network connectivity devices as well as up to 4 computers (Windows 98 + and Macintosh OS 8 + only). We do not provide support for installation of NIC cards, splicing or crimping of Cat-5 cable, Unix-based operating systems, additional hubs, routers, switches, or peripherals like printers, cameras, scanners, hardware firewalls; nor do we provide support for port forwarding and other advanced features of the Linksys. Click here for supported network configurations.

Supported Routers
Model Description Access Method
BEFSR-41 Linksys Etherfast Cable/DSL Router w 4-port switch Wired
WAP11* Linksys Wireless Access Point - Single LAN port and USB port for configuration Wireless
BEFW11S4 Etherfast Wireless AP + Cable/DSL Router w 4 port switch (for users with no USB port) Wireless

* The WAP11 is designed to be used in conjunction with a PPPoE capable bridge or some other broadband intelligence router. It does not have the built in 4 port switch for non-wireless device connectivity. The WAP11 is for users that have an existing PPPoE device upstream and do not require additional 10/100BaseT ports. The WAP11 does have a web interface, but it only configures the access point with an IP address and sets up all of the encryption and wireless settings. It cannot be configured as a router.

Supported Adapters
Model Description Access Method
3COM 3Com Etherlink product line recommended Wired
WUSB11 Instant Wireless USB Network Adapter Wireless
WPC11 Instant Wireless PC Card Wireless
WMP11 Instant Wireless PC Card Wireless
M7600LL/D** Apple Airport Card Wireless
M8753G/A** Apple Airport Adapter Card Wireless

* For wired configurations, please note that many new computers ship with a network adapter card already installed. Please check this before purchasing additional hardware. Stores known to carry this equipment are: Best Buy, CompUSA, Office Depot, Office Max, Staples & Wal-Mart. It can also be found at many online merchant sites such as Amazon.com. Stargate does not endorse any one vendor. Hardware costs range from approximately $100 - $200 for routers and $35 - $100 for adapters with wireless being on the high end. ** Required for Apple Macintosh in addition to Linksys wireless router. Stargate supports home networking for MacOS 8 and greater only.

 

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